JavaPresse Manual Coffee Grinder with Adjustable Setting

Specifications:

BUILT-IN ADJUSTABLE GRIND SELECTOR - with over 18 click settings ensures you have 100% precision & control over the coarseness of your coffee beans making for the perfect grind to start your day.
CONVENIENT & EASY TO USE: Our removable hand crank mechanism consistently eliminates over 90% of the noise that electric grinders produce. No batteries, power, or long plastic cords needed to operate your portable compact manual grinder.
PATENTED CERAMIC COMBO BURRS - Our signature burr grinder blades are designed and tested through three professional grade inspections to last 5x's longer than stainless steel blades.
COFFEE IS IN OUR DNA - Each JavaPresse product is designed to liberate and empower you to transform your favorite whole bean coffee ritual into an extraordinary daily experience.
FREE COFFEE - Every Javapresse grinder comes with an unique code to redeem a free bag of whole bean coffee ($21.99 value).

Other product info from buyers:

I received my grinder in a very simple package that was foreseen by the factory in China. Also, the plastic parts in the rotating mechanism are not so durable.
I don't normally leave reviews of products I buy on Amazon, but there's a specific reason why I am writing a review for this product that you'll find out about shortly. In the meantime, here's a brief list of pros vs cons on this product!

Pros:
-Works great for the Aeropress using a somewhat "fine" course setting with the conical burr just about touching the inside burrs
-While it does take a full 1-2 minutes to grind an Aeropress scoop worth of beans, it requires very minimal effort
-Built-in window is a nice add-on
-Relatively easy to clean
-Oddly enough, it fits perfectly into the hollow part of the Aeropress plunger for easy transportation

Cons:
-This product is basically the same design as all the other hand grinders available on Amazon, with the same inherent design flaws
-As with all hand grinders, the grind you get for your coffee is never 100% consistent
-Plastic piece that sits inside the conical burr is very prone to breakage *****SEE BELOW*****

Okay, now for the important part! While I cannot speak for the other companies that sell basically the same product, JavaPresse sets themselves apart for their PHENOMENAL customer service! The aforementioned plastic piece inside the conical burr on mine broke after only two months of multiple grinds per day usage. After contacting JavaPresse about my broken burr using their website, I received an email back from them in literally ten to fifteen minutes asking for my address to send me a whole replacement grinder. The person who responded also told me they were going to be releasing an upgraded burr with a nylon insert that would be available within the week.

I responded with my address, thanked them for their prompt service and also asked them to alert me when the upgraded burr was available. In response not only did they send me a whole new grinder, but they had just received these upgraded burrs and sent them to me as well!!!! To say I was blown away by the immediate, prompt, and efficient response to my issues with this product is an understatement. Its not often you see or hear of customer service like this anymore!

Price: $43.99